TERMS AND CONDITIONS

  1. COPYRIGHT
    1.1 To obtain permission for use of any content on this site please
    contact triannea@gmail.com
  2. PROPERTY RIGHTS
    2.1 Everything on this site is the property of Trianne Amarchund and cannot
    be copied.
  3. ELECTRONIC COMMUNICATIONS
    3.1 When a user visits laelthelabel or sends e-mails or orders via the website,
    that user consents to receiving communications from Laelthelabel
    electronically and agrees that all agreements, notices, disclosures and other
    communications sent by Laelthelabel satisfies any legal requirements,
    including but not limited, to the requirement that such communications should
    be “in writing”.
  4. HYPERLINKS
    4.1 No person, business or web site may link to any page on this site without
    the prior written permission of Laelthelabel. Such permission could be
    obtained from the person referred to in clause 1 hereof. This clause does not
    apply to parties that have entered into e-trader agreements with Laelthelabel
    SPYWARE
    5.1 No person, business or web site may use any technology to search and
    gain any information from this site without the prior written permission of
    Laelthelabel. Such permission could be obtained from the person referred to
    in clause 1 hereof.
  5. DISCLAIMER
    6.1 Neither Laelthelabel nor any of its agents or representatives shall be liable
    for any damage, loss or liability of whatsoever nature arising from the use or
    inability to use this website or the services or content provided from and
    through this website. Furthermore, Laelthelabel makes no representations or
    warranties, implied or otherwise, that, amongst others, the content, images
    and technology available from this website are free from errors or omissions
    or that the service will be 100% uninterrupted and error free. Users are
    encouraged to report any possible malfunctions and errors to the person
    referred to in clause 1.
    6.2 This web site is supplied on an “as is” basis and has not been compiled or
    supplied to meet the user’s individual requirements. It is the sole responsibility
    of the user to satisfy itself prior to entering into this agreement with
    Laelthelabel that the service available from and through this website will meet
    the user’s individual requirements and be compatible with the user’s hardware
    and/or software.
    6.3 Information, ideas and opinions expressed on this site should not be
    regarded as professional advice or the official opinion of Laelthelabel and
    users are encouraged to consult professional advice before taking any course
    of action related to information, ideas or opinions expressed on this site.
    6.4 All items purchased from Laelthelabel are made pursuant to agreements
    with shipping and delivery agents and risk of loss pass from Laelthelabel to
    such agents upon delivery of any item to such carrier.
    6.5 Neither Laelthelabel nor any of its agents or representatives shall be liable
    for any damage, loss or liability of whatsoever nature arising from the use or
    inability to use any product sold on this web site.
  6. PRICING
    7.1 The price of each product is displayed with the product, in the event of a
    product being on special, this price will be displayed.
    7.2 All prices are quoted in South Africa Rands (ZAR)
    7.3 All prices on the web site include VAT at the rate of 15%.
    7.4 Prices are only valid on the website and might differ from the Pop up
    Shop.
    7.5 Shipping costs are calculated in accordance to region of delivery.
    7.6 EO&E – Errors Omissions & Excepted – all precautions will be taken to
    provide correct pricing and images on this site, however in the event that a
    error does occur, no liability can be held against Laelthelabel to provide such
    products at such pricing.
  7. DELIVERIES
    8.1 All deliveries will be delivered within 1 – 4 working days. Most deliveries
    take between 1 and 3 days you will be communicated with should it be longer.
    Should Laelthelabel not meet a 7 day deadline a full refund will be offered and
    the order cancelled. The user can choose to continue the order on acceptance
    of new delivery dates provided by Laelthelabel, in the case of a continued
    order Laelthelabel will not be liable for any refunds.
    8.2 Where delays and out of stock situations occur, every effort will be made
    to inform the buyer. Should this situation occur refer to in clause 8.1
    8.3 Laelthelabel will not deliver outside the borders of South Africa.
    8.4 The courier will request proof of identity from the person receiving the
    goods and will be required to record such details on the invoice
    8.5 By signing such invoice document, the receiver confirms that the goods
    were received undamaged and in good condition.
    8.6 In the unlikely event that the goods arrive damaged or items may be
    missing, and the receiver wishes not to accept the items, then they must
    indicate on the waybill the reasons for sending the parcel back and both
    parties will need to co-sign against this indication.
    8.7 In the event of Laelthelabel being given an incorrect delivery address or no
    one is present to receive the item at the time of delivery, the delivery will be
    returned to our offices, and we will then contact you to re-schedule the
    delivery. Please note that you will be liable for the delivery fee again, as we
    use contract delivery teams and we are charged for each delivery, and in turn
    this fee will be passed onto the purchaser.
    8.8 In the event of an exchange due to incorrect sizing or error on the
    purchaser, additional delivery costs may be applicable.
  8. COLLECTIONS
    9.1 We offer a Collection option in Glenwood, Durban.
  9. PAYMENT
    10.1 Credit Card payments
    10.1.1 At the time of placing the order, the transaction details are presented to
    the bank and an authorisation is obtained for the amount of the order.
    10.1.2 Note that to protect it’s own and the interests of customers,
    Laelthelabel scrutinizes all transactions very carefully to prevent attempted
    fraud and a transaction may be refused if Laelthelabel is not satisfied with it’s
    legitimacy.
    10.1.3 The following cards are accepted on this site: Visa Card / MasterCard /
    PayD / MasterCard Mobile Remote Payments (MMRP)
    10.2 Bank Deposit
    10.2.1 If the buyer selects the “pay via bank deposit” button, instructions will
    be given on how to deposit monies into the Laelthelabel bank account and will
    be subject to the following rules:
    10.2.2 The exact amount must be paid
    10.2.3 The payments must be identified by supplying the order number and
    surname in the reference section of the deposit slip or on the electronic
    transfer and a copy of the transaction slip must be emailed through to
    trianne@laelthelabel.co.za
    10.2.4 No transfers must be made from ATM’s
    10.2.5 Cheque deposits will be subject to a 21 day clearance period
  10. AGREEMENT OF SALE
    11.1 An agreement of sale between Laelthelabel and a user only comes into
    effect if and when:
    11.1.1 A credit card authorisation is received from the issuing bank; or
    11.1.2 A deposit of an electronic transfer is reflected on Laelthelabel bank
    statement (and only if such payment is received within 5 (five) working days
    after completion of the purchase cycle; or
    11.1.3 A direct deposit is reflected on the Laelthelabel bank statement (and
    only if such payment is received within 5 (five) working days after completion
    of the purchase cycle
    11.2 Laelthelabel reserves the right to refuse to accept and/or execute an
    order without giving any reasons. Laelthelabel also reserves the right to
    cancel orders in whole or in part as circumstances dictate. Laelthelabel shall
    only be liable to refund monies already paid by the user.
    11.3 Laelthelabel shall take all reasonable efforts to maintain correct prices.
    However, should errors occur and items are offered at incorrect prices,
    Laelthelabel will not be obliged to sell goods at such incorrect prices and shall
    only be liable to refund monies already paid by the user.
  11. STOCK AVAILABILITY
    12.1 Stocks of all goods on offer are limited. Laelthelabel shall take all
    reasonable efforts to discontinue the offer as soon as stock is no longer
    available. However, should items still be offered after stocks are sold,
    Laelthelabel shall only be liable to refund monies where it is unable to fulfill
    orders at advertised prices.
  12. SPECIAL OFFERS
    13.1 Laelthelabel shall not be liable for the sale of items at lower prices if such
    prices were increased and users and/or purchasers could not, for whatever
    reason, conclude an agreement of sale while such prices remained low.
  13. REFUNDS
    14.1 Laelthelabel supply the incorrect product or if the product is damaged or
    faulty, Laelthelabel shall exchange the unit for a new one, provided that the
    damaged unit is returned in it’s original packaging.
    14.2 Laelthelabel work on a five day refund policy.
    14.3 Cash refunds will not be given, and any monies due will be paid back into
    the users bank account.
  14. GIFT VOUCHERS
    15.1 Gift vouchers cannot be exchanged for cash and are not transferable
    15.2 Laelthelabel vouchers can not be redeemed at any affiliate websites
    15.3 Laelthelabel vouchers can only be redeemed whilst they are valid and
    expiry dates can not be extended.
  15. GOVERNING LAW
    16.1 This site is hosted, controlled and operated from the Republic of South
    Africa and therefore governed by South African law.
  16. PRIVACY
    17.1 Laelthelabel may use your information to contact you about promotions
    and special offers. You are entitled, at any stage, to opt out of this service. We
    do not sell or rent personal information about individual members (such as
    name, address, email address, telephone or fax number) to third parties.
    Laelthelabel may disclose personal information in response to a specific
    request by a law enforcement agency, subpoena, court order, or as required
    by law.
  17. SECURITY
    18.1 The user agrees and warrants that its log-in name and password shall:
    18.1.1 be used for persona use only; and
    18.1.2 not be disclosed to any third party
    18.1.3 The user allows Laelthelabel to take all reasonable steps to ensure the
    integrity and security of the Laelthelabel web site and back-office applications.
    18.1.4 Any person that delivers or attempts to deliver any damaging code to
    this web site or attempts to gain unauthorised access to any page shall be
    prosecuted and civil damages shall be claimed in the event that Laelthelabel
    suffers any damage or loss.
    18.1.5 All credit card transactions are Secure Socket Layers encrypted and
    are supported by Virtual Card Services (VCS).
  18. CHANGES TO AGREEMENT
    19.1 Laelthelabel may, in its sole discretion, change this agreement or any
    part thereof at any time without notice.
  19. DISPUTES
    20.1 In the event of any dispute of any nature whatsoever arising between the
    parties on any matter provided for in, or arising out of this agreement, and not
    solved between the user and Laelthelabel, shall be submitted to confidential
    arbitration in terms of the expedited rules of the Arbitration Foundation of
    South Africa.
  20. DOMICILIUM
    21.1 Laelthelabel chooses its domicilium citandi et executandi for all purposes
    under this agreement, whether in respect of court process, notice, or other
    documents or communications of whatsoever nature, 274 Mazisi Kunene
    Road, Glenwood, 4001
  21. GENERAL INFORMATION AND CONTACTS
    22.1 Laelthelabel
    22.2 Technical Support email: triannea@gmail.com Phone: +27 725307479
    22.3 Sales email: trianne@laelthelabel.co.za
  22. COMPETITIONS
    23.1 If you enter any of our Competitions, you will automatically be added to
    our database to receive communications in the future.
  23. Images & Products Specifications24.1 All products shown are for
    display purposes and product specifications may differ from actual
    products. All product, product specifications and data are subject to
    change without notification to improve reliability, function or design or
    otherwise.
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